Privacy Policy
At BdMega.com, we recognize that our customers value their privacy. This Privacy Policy serves as our commitment to you, detailing how we collect, handle, and protect your personal information. By accessing our website and using our services, you acknowledge and agree to the practices described in this policy.
1. Information We Collect
To provide you with high-quality service, we collect information through various touchpoints:
Personal Identifiable Information (PII): When you register an account, place an order, or contact us, we collect details such as your full name, email address, mobile number, shipping address, and billing address.
Payment Information: We collect data necessary to process your payments, such as credit/debit card details or mobile banking info. Note: All payment processing is handled via secure, encrypted third-party gateways.
Technical & Usage Data: We automatically collect data when you browse our site, including your IP address, browser type (e.g., Chrome, Mozilla Firefox, Microsoft Edge, Safari, Opera, ), operating system, device type, and the specific pages you visit.
Cookies and Tracking: We use cookies to enhance your experience. These are small files that allow us to remember your login details, keep items in your shopping cart, and understand your browsing preferences.
2. How We Use Your Information
We use the data we collect for the following essential purposes:
Order Fulfillment: To process transactions, manage your account, and ensure your products are delivered to the correct address.
Customer Support: To provide assistance, respond to your queries, and troubleshoot issues with your orders.
Personalization: To tailor our product recommendations and website layout to better suit your interests.
Communication: To send you transaction-related updates (like order confirmations) and marketing communications (newsletters and discounts) if you have opted in.
Security & Fraud Prevention: To monitor for suspicious activity and protect the integrity of our platform and your account.
3. Data Protection and Security
The security of your data is a top priority. We implement a variety of security measures, including:
Encryption: Using Secure Socket Layer (SSL) technology to protect sensitive data during transmission.
Access Control: Limiting access to your personal information only to employees who need that data to perform a specific job (e.g., billing or shipping).
Secure Servers: Storing data on secure servers designed to prevent unauthorized digital access.
4. Sharing Your Information
We value your trust and do not sell, trade, or rent your personal information to third parties. We only share information with:
Trusted Service Providers: Third-party partners who assist us in operating our website, conducting our business, or servicing you (e.g., bKash/Nagad/Rocket, courier services, and email marketing tools).
Legal Requirements: If required by law, we may disclose information to comply with legal processes or protect the rights, property, or safety of BdMega, our customers, or others.
5. Your Choices and Rights
You have full control over your information:
Access & Edit: You can log in to your account at any time to view or update your personal details.
Cookie Management: You can set your browser to refuse all or some cookies, though this may limit your ability to use certain features of BdMega.com.
Communication Preferences: Every marketing email we send includes an "Unsubscribe" link at the bottom.
Data Deletion: You may request that we delete your account and personal data by contacting our support team (subject to legal or record-keeping requirements).
6. Third-Party Links
Our website may contain links to other websites (such as brand partners or social media). Once you leave our site, we no longer have control over your data. We encourage you to read the privacy statements of any third-party site you visit.
7. Children’s Privacy
BdMega.com does not knowingly collect personal information from children under the age of 13. If we discover that a child has provided us with personal information, we will delete such information from our servers immediately.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be updated on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please reach out to us:
Email: inform@bdmega.com
Hotline: 01974466007
Thank you for choosing BdMega. We look forward to providing you with a safe and enjoyable shopping experience.Privacy Policy for bdmega.com